At Finwhale Logistics, we are committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained from our business clients through our website and services.
1. Information We Collect
We may collect the following types of information from our B2B clients:
- Contact Information: Name, job title, company name, address, phone number, and email address.
- Business Information: Details about your business such as company size, type of goods transported, and logistics needs.
- Transactional Information: Information about the transactions and services you engage in through our platform.
- Technical Data: Information about your visits to our website including IP address, browser type, and navigation information.
2. How We Use Your Information
The information we collect is used to:
- Provide, operate, and maintain our logistics services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails and other communications that are relevant to your use of our services.
3. How We Share Your Information
We may share the information we collect in various ways, including the following:
- Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf.
- Business Transfers: Information may be disclosed to another company in the course of a merger, sale, or acquisition.
- Legal Requirements: We may disclose information where required by law or to respond to legal process or lawful requests, including from law enforcement.
4. Security of Your Information
We take the security of your information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, or destruction.
5. International Transfers
Information we collect may be stored and processed in and transferred between any of the countries in which we operate, to enable us to use the information in accordance with this policy.
6. Your Rights
You have the right to access, correct, or delete any personal information that we hold about you. You can also object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information.
7. Updates to This Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
8. Contact Us
If you have any questions or concerns about our use of your information, please contact us at Venchy@finwhalelogistics.com.